Below is a list of the most frequently asked questions that we receive. Simply click on the link of the concerned query to access the answer. Should you find the information lacks clarity or your query is not answered please do not hesitate to contact us.
- What is my dental credits balance ?
- What is my optical credits balance ?
- What is the "supplementary plan" ?
- Joining UNSMIS with two or more years of participation in similiar UN plans
- Is medication (and medical appliances) purchased over the Internet reimbursed ?
- Have you settled my claim yet ?
- Why did you reject my duplicata bill ?
- Why do I need a prescription ?
- What is the reimbursement rate for hospital care ?
- Extent of protection ?
- When do I need prior authorization by the Medical Adviser ?
- How to present a claim for reimbursement ?
- Are cures at health resorts reimbursable ?
- Are Generic Drugs Reimbursed ?
- Why are certain drugs NOT reimbursable ?