English
Français
In person :
We welcome you Monday to Friday from 10 a.m. to 4 p.m at the Client Support Center (CSC) which is located at its new location in Building H, Palais des Nations. From 7 July to 22 August 2025, our office will be open from 10:00 a.m. to 1:00 p.m.
The UN Geneva Client Support Center is now located on Level 1 of Building H of the Palais des Nations. Click here to see the enlargement of the plan. If you need more details to access to Building H please click here.
Per email :
Per phone:
+41(0)22.917.9999 (option 1) every week day (Monday to Friday) from 10 am to 12 pm and from 2 pm to 4 pm. From 7 July to 22 August 2025, our office will be open from 10:00 a.m. to 1:00 p.m.
Per Teams (online meeting):
You can book an appointment online through your eClaims account. For more information, do not hesitate to visit our dedicated page on online appointment booking.
Per regular mail:
UNSMIS
Avenue de la Paix, 8-14
1211 Genève 2
Suisse
Our office will be closed on:
- Wednesday 1 January New Year’s Day
- Monday 31 March Eid al-Fitr (observed)
- Friday 18 April Good Friday/Orthodox Good Friday
- Monday 21 April Easter Monday
- Friday 6 June Eid al-Adha
- Monday 9 June Whit
- Monday Friday 1 August Swiss National Day
- Thursday 11 September Jeûne genevois
- Thursday 25 December Christmas Day