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Table of Contents
1. For Android mobile phones
1.1 How to update to the latest version of the UNSMIS application
1. Open the Play Store
2. Tap on the magnifying glass at the bottom
3. On the top of the screen, in the search bar, type UNSMIS and tap on the magnifying glass key
4. Locate the UNSMIS application and tap on the Update button
5. Wait until the update is completed and tap on the Open button
6. If the update requires you to authenticate again, you will be redirected to the Login screen. Enter your insurance number, username and password which are the same credentials you have for the eClaims portal. If you do not remember one of them, you will find help on this page
1.2 How to configure your mobile phone to update applications automatically
1. Open the Play Store
2. At the right of your screen, tap on your profile picture
3. Tap on Settings
4. Tap on Network preferences and then on Auto-update apps
5. Tap on Update over Wi-Fi only
2. For iOS (Apple) mobile phones
2.1 How to update to the latest version of the UNSMIS application
1. Open the App Store
2. Tap on the magnifying glass at the bottom
3. On top of the screen, in the search bar, type UNSMIS and tap on the magnifying glass key
4. Locate the UNSMIS application and tap on the Update button
5. Wait until the update is completed and tap on the Open button
6. If the update requires you to authenticate again, you will be redirected to the Login screen. Enter your insurance number, username and password which are the same credentials you have for the eClaims portal. If you do not remember one of them, you will find help on this page
2.2 How to configure your iPhone to update applications automatically
1. Tap on Settings
2. Tap on App Store
3. Enable App Updates by tapping on it, if not already the case
