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In person :
We welcome you Monday to Friday from 10 a.m. to 4 p.m at the Client Support Center (CSC) which is located at its new location in Building H, Palais des Nations. From 2024 December 23th till 2025 January 3d we will be open from 10 a.m. to 1 p.m. (the office is closed on December 25th, 26th, 27th and January 1st).
The UN Geneva Client Support Center Center is now located on Level 1 of Building H of the Palais des Nations. Click here to see the enlargement of the plan. If you need more details to access to Building H please click here.
Per email :
Per phone:
+41(0)22.917.9999 (option 1) every week day (Monday to Friday) from 10 am to 12 pm and from 2 pm to 4 pm. From 2024 December 23th till 2025 January 3d we will be open from 10 a.m. to 1 p.m. (the office is closed on December 25th, 26th, 27th and January 1st).
Per Teams (online meeting):
You can book an appointment online through your eClaims account. For more information, do not hesitate to visit our dedicated page on online appointment booking.
Per regular mail:
UNSMIS
Avenue de la Paix, 8-14
1211 Genève 2
Suisse
Our office will be closed on:
- Monday 1 January New Year’s Day
- Friday 29 March Good Friday
- Monday 1 April Easter Monday
- Wednesday 10 April Eid Al-Fitr
- Monday 17 June Eid al-Adha (observed)
- Thursday 1 August Swiss National Day
- Wednesday 25 December Christmas Day
- Thursday 26 December
- Friday 27 December